Shipping Policy

Last Updated: 11/29/2025

This Shipping Policy outlines how we handle the delivery of your orders from local vendors on Pheriwalla.com.

1. Delivery Areas

Our services are hyper-local. We connect you with vendors in your immediate vicinity. The availability of vendors and products is dependent on your delivery address. You can check serviceability by entering your location on our homepage.

2. Delivery Times

• Estimated Delivery: Delivery times are estimates and commence from the date of order confirmation. An estimated delivery time for each order will be provided at checkout.
• Operating Hours: Our vendors operate during different hours. Delivery times are subject to the vendor's operating hours and availability.
• Live Tracking: For orders fulfilled by our mobile vendors or those with tracking capabilities, you can track your delivery in real-time from your customer dashboard.

3. Shipping Costs

Shipping costs vary and are determined by the vendor. Some vendors may offer free delivery, while others may charge a fee based on distance or order value. All applicable shipping charges will be clearly displayed at checkout before you finalize your order.

4. Delivery Process

Once an order is placed and confirmed, the vendor is notified to prepare it. A delivery partner or the vendor themselves will pick up the order and deliver it to the address you provided. It is your responsibility to ensure that the provided delivery address is accurate and that someone is available to receive the order at the estimated time of arrival.